Jorovi Skin™ FAQs – Joroviskin.com

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Jorovi Skin™ FAQs

Jorovi Skin™ is a pioneering skincare brand dedicated to empowering individuals across the Gay Community and beyond. We specialize in paraben-free, silicone-free, and sulfate-free facial products, designed with care. Our mission is to help everyone celebrate their unique beauty and radiance through high-quality, organic products.

Subscribers to our email list receive a year-round 15% discount on every order. We also offer special promotions during holidays and product launches. Sign up to stay informed on our latest deals!

Our commitment to inclusivity, sustainability, and superior product efficacy sets us apart. We use only the finest organic ingredients, ensuring our products are gentle and effective for a wide range of skin types. Additionally, our dedication to recycled packaging highlights our commitment to environmental responsibility.

Yes, all our products undergo dermatologist testing. They are designed with natural, organic ingredients to ensure safety and effectiveness for all skin types.

Absolutely. We are committed to cruelty-free practices across all aspects of our business. Our products are 100% cruelty-free, reflecting our mission of love and respect for all beings.

No, our products are free from parabens, focusing on naturally-derived ingredients to promote healthy, radiant skin.

We offer a 48-hour window for returns or exchanges after product receipt. If you're not satisfied, please email support@jorovi.com for assistance from our Customer Advocacy Team.

Returns are processed within 5-7 business days. Refunds are credited to the original payment method within 48 hours, with the bank typically posting it within 3-5 business days.

Jorovi Skin™ effectively delivers products within 1-5 business days across the U.S., focusing solely on domestic shipping.

Currently, we do not offer international shipping but are actively working to expand our global reach.

For assistance, email support@jorovi.com. Our Customer Advocates are available Monday through Friday, 8 a.m. - 5 p.m. PST, and typically respond within 48 hours.

Unfortunately, we cannot cancel or modify orders once placed. Please review your order carefully before submission.

Yes, sustainability is at the core of our mission. We prioritize the use of natural ingredients and recycled packaging to minimize our environmental impact.

A confirmation email with a tracking number will be sent upon shipment. You can also track your order through your account on our website.

We recommend consulting a dermatologist or skincare professional. Our products are formulated to be gentle on all skin types, using natural and organic ingredients.

Our mission is to empower individuals to celebrate their natural beauty with our organic skincare products. We are dedicated to inclusivity, sustainability, and ethical practices, aiming to create a positive impact on the world

Yes, we welcome partnerships with influencers and creators who align with our values. Email us at support@jorovi.com with "influencer application" in the subject line for more information.